Driven by Compassion, Guided by Your Goals

We see ourselves as partners in your journey, not just a service on a list. Our aim is to support the quality of life and independence that matters to you.

Support You Can Rely On

We take the responsibility of supporting people with disability seriously. Our approach is built on consistency, respect and genuine care in every interaction.

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COMPLIANT

24/7

SUPPORT

The Pillars of Goodheart

Our values aren’t just words on a page, they show up in how we support every participant across Victoria.

Empowerment

We give participants the tools, encouragement and confidence to make their own choices and work towards their own goals.

Respect

Every person's journey looks different, and we make space for that individuality in how we support you.

Excellence

We hold ourselves to a high standard in every part of our service, from everyday tasks to the way we communicate with you.

“We believe every person deserves a support system that genuinely listens and genuinely cares.”

— Founder’s Vision

Our Story: Built Around Genuine Connection

Goodheart Disability Services was started because too many people told us the same thing: that support often felt like paperwork first and people second.

We wanted to build something different, a service where the relationship between support worker and participant comes first, and the admin exists to serve that relationship rather than the other way around.

Today we continue to work with people across Victoria who are looking for support that treats them as a whole person, not a file number. Our growth has come from word of mouth and trust, and we intend to keep it that way.

LIVES IMPACTED
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EXPERT CARES
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Meet the Heart of Goodheart

Our team is made up of trained support workers and coordinators who bring patience, warmth and professionalism to every interaction. We’re careful about who joins our team, because the relationship between you and your support worker matters more than anything else we do.

Sarah Mitchell

Chief Executive Officer

David Chen

Operations Manager

Dr. Elena Rodriguez

Head of Clinical Care

Marcus Thompson

Lead Support Coordinator

Ready to Start Your Journey?

Whether you need daily support, help getting more involved in your community, or simply someone to talk things through with, we’re here to help.